(This Feature is Also Referred as Knowledge, CMS)

Scope

Articles allow users to create three types of articles: article, document, and video. For articles, users can choose from five templates to help with formatting, and can include rich media such as images, videos, and links. All articles require a title, synopsis, skill tags, and body content, with optional fields including cover image, thumbnail, co-authors, department tags, and visibility. After composing an article, users can preview and edit before publishing, and can add tags and metadata before publishing. Post-publishing, articles display meta data such as likes, comments, views, and bookmarks, as well as the date of publication and estimated reading time.

Purpose

A feature like a CMS (Content Management System) that includes articles is useful in a B2B SaaS Enterprise because it allows for easy creation, organisation, and sharing of knowledge and information within the company. By providing employees with a platform to publish articles, documents, and videos, the company can encourage knowledge sharing and collaboration, which can lead to increased productivity and innovation. Additionally, the CMS allows for easy categorisation and search ability of content, making it easier for employees to find the information they need. Having a centralised location for all company knowledge and information can also help to ensure consistency and accuracy of information across the company.

  1. Create a Article

  2. Article View

  3. Articles Tab

  4. Notifications

  5. Search

  6. My Articles Page

  7. Censoring

  8. Extra Feature

  9. Create a Article

    1. Article
      • This is a Rich Text, Create Any way you want kind of Method for Creating Articles
      • We Provide 5 Templates - which basically provide a Pre-Filled Format for Easing the Article Creation Process.
      • The Templates Provided are Not Dynamic, ie. They can be Edited and Posted, But Companies and Users cannot Edit, Delete or Add Templates.
      • For This Type of Article Creation Users must select a template. (Blank if Required)
    2. Document
      • This Options Eases the Article Creation Process to 2 Step Wherein Users Can Create A Article With Just a File, Not Extra Content or Description Can be Added to Article Body.
    3. Video
      • This Options Eases the Article Creation Process to 2 Step Wherein Users Can Create A Article With Just a Video, Not Extra Content or Description Can be Added to Article Body.
    4. Composing a Article
      1. Required Fields:
        1. Title
        2. Synopsis (Also Referred as Description, Minimum 10 Characters and Maximum 250 Characters, No Rich Text Media Possible)
        3. Skill Tags
        4. Body (Only in Case of Article Type - Article, Not Possible in Case of Document or Video ) - This is Rich Media Option - Users Can Format there Description with Options like Bold, Italic, Underline, Bullets, Links, Tables, Youtube Videos, Google Docs, Add Images, Video, Files etc.
        5. Document/ Video File in Respective Type of Article Creation
      2. Optional Fields
        1. Cover Image - User Can Either Upload or Search from Stock Image Options and Use it. (Only for Type Article)
        2. Thumbnail - User Can Either Upload or Search from Stock Image Options and Use it. (Only for Type Article)
        3. Co-Authors (Also Referred as User Tags) - Co-Authors Don’t Get Option to Edit Articles.
        4. Department Tags
        5. Visibility - Public/ Private (At least 1 Co-Author/ Department Needed to be Tagged for Private Articles)
        6. Expiry - Post the Date A Tag is Displayed, Saying Content Might be Old or Outdated. (Can be Edited)
      3. After Composing Article - Users are Shown Preview for There Article - Post that They Can Re-Edit or Continue Publishing
      4. Final Step is To Add Tags, Meta Data and Publish
      5. Note: In Article Body - Users Can Embed Youtube Video, Google Documents/ Drive File - These are Only Visible to Users if they have access to it.
      6. For Type Article - The Content is Stored Every 5 Seconds, Post Title and Body Added.
      7. If A Article is Composed But not Published - It is Automatically Stored in Draft.
      8. If a Users Clicks on Edit Article - It Automatically gets Unpublished and is Moved to Drafts until not Published Again.
    5. Post Publish Processing
      1. If Article is of Type Document - It Gets Converted to PDF (Since Microsoft File Types Cant be Displayed/ Previewed), We Maintain 2 Copies of Documents - Original and Converted - If Users Choose to Download they get Original Document
      2. For Article Type Document - The Document’s Content is Extracted and Saved as Body. For Very Graphic Documents Extraction Becomes Difficult, Which can cause inconsistencies in places like search.
      3. For Article Type Video - The Uploaded Video is Transcribed and Saved as Body. By Default it Considers The Language of Video as English. It Censors Bad Words/ Objectionable Words as *. Since Language Considered is English - The Words Spoken in other languages can get transcribed incorrectly into similar english words or are transcribed as literal spelling of word.
    6. Considerations
      1. Size
        1. By Default All Companies are give 100 MB Size.
        2. For Type Video - We Can Manually Enable Size Upto 1.5 GB.
        3. For Type Document - Size Allowed is 25 MB.
        4. For Article of Type Article - The Videos, Documents that Can be Attached
          1. Video - Maximum Size - 25MB
          2. Document - 20MB
      2. Format
        1. For Type Document - PDF, PPTX, XLSX, DOC, DOCX
        2. For Type Video - MP4